We aim to ship orders same or next working day. Generally orders made before 2pm (GMT) are shipped same day from the UK.
We are still shipping same or next working day. However due to increased volumes and challenging working conditions the postal services in the UK and abroad are experiencing delays. Delivery times are therefore less predictable and may take longer. Please be patient if your parcel hasn't arrived yet and leave enough time before getting in touch with us. Unfortunately once your parcel is in the postal system there is nothing we can do to speed things up!
Thank you so much for your understanding during these unprecedented times.
Shipping times can vary greatly but expect the following to Australia:
5 to 25 working days
You will receive an email confirming that your order has shipped with tracking information.
If you have any questions about your order please email firstname.lastname@example.org and Francesca, Katie, Amy or Ann will get back to you soonest.